TelDeal

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Received 10 Oct 2026, 14:00 · Callback mismatch · 0ebc615d-73a8-406c-8fe5-cc2e1a5546e5

Verify · 0ebc615d

Subscribe IE00B4L5Y983

iShares Core MSCI World · Harbourview Pension Trustees · 40012

All checks passed

10 checks · 10 passed · 0 review · 0 failed

Source evidence

Underlined words are where each value came from

Agent
Dealing desk, Aoife speaking.
Caller
Hi Aoife, from , .
Agent
Thanks Mark, what would you like to do today?
Caller
for in the , , in the .
Agent
So that's a subscription of 5,000 units in IE00B4L5Y983, USD, for account 40012. Correct?
Caller
Correct.

The trade, as read

AI proposal · checks are code

Whole-trade checks

All required fields found.
Before today's 17:30 dealing cut-off.

Callback contact, from the register: Mark Doyle +353 1 555 0142Demo: register numbers are fictional, so automated callbacks ring +353 87 ••• 6643 instead.

Callback · 0ebc615d

Confirm with the registered contact

6 fields differ

Who to call

Mark Doyle

Nominated contact for account 40012

+353 1 555 0142

Demo: register numbers are fictional, so automated callbacks ring +353 87 ••• 6643 instead.

Register only. Never use a number given during the original call.
Let TelDeal's agent call the registered number below, or dial from your desk phone and paste what was said.
A different person confirming is expected; it isn't a mismatch.

Automated callback

TelDeal's agent asks the contact to state the instruction (it never reads it out), then compares it field by field.

Approval blocked — direction, isin, account no., currency, quantity, units / cash differ

Don't deal. Call the registered contact again, or escalate.

2 of 8 fields agree

DirectionDiffersKey field: call again
Original
Subscribe
Callback
—
ISINDiffersKey field: call again
Original
IE00B4L5Y983
Callback
—
FundMatch
Original
iShares Core MSCI World
Callback
iShares Core MSCI World
Account no.DiffersKey field: call again
Original
40012
Callback
—
Account nameMatch
Original
Harbourview Pension Trustees
Callback
Harbourview Pension Trustees
SpeakerSame person
Original
Mark Doyle
Callback
Mark Doyle
CurrencyDiffersKey field: call again
Original
USD
Callback
—
QuantityDiffersKey field: call again
Original
5,000
Callback
—
Units / cashDiffersKey field: call again
Original
Units
Callback
—

Original instruction compared with the callback, field by field
Field	Original call	Callback	Result
Direction	Subscribe	—	DiffersKey field: call again
ISIN	IE00B4L5Y983	—	DiffersKey field: call again
Fund	iShares Core MSCI World	iShares Core MSCI World	Match
Account no.	40012	—	DiffersKey field: call again
Account name	Harbourview Pension Trustees	Harbourview Pension Trustees	Match
Speaker	Mark Doyle	Mark Doyle	Same person
Currency	USD	—	DiffersKey field: call again
Quantity	5,000	—	DiffersKey field: call again
Units / cash	Units	—	DiffersKey field: call again

Audit trail

What happened, in order

3 events · append-only

14:00:35 DublinInstruction captured
Read by anthropic/claude-haiku-5.5 · 0 failed, 0 warnings
TA desk (demo)
14:01:09 DublinCallback call
Calling Mark Doyle (demo: redirected to +••••••••6643)
TA desk (demo)
14:02:14 DublinCallback recorded
Mark Doyle disagreed on: direction, isin, account no, currency, quantity, quantity type (automated phone callback)
TA desk (demo)

Field

Original call

Callback

Result

Direction

—

DiffersKey field: call again

ISIN

IE00B4L5Y983

—

DiffersKey field: call again

Fund

iShares Core MSCI World

Match

Account no.

40012

—

DiffersKey field: call again

Account name

Harbourview Pension Trustees

Match

Speaker

Mark Doyle

Same person

Currency

USD

—

DiffersKey field: call again

Quantity

5,000

—

DiffersKey field: call again

Units / cash

Units

—

DiffersKey field: call again

Trade

Source evidence

The trade, as read

Whole-trade checks

Source evidence

The trade, as read

Whole-trade checks